What the healthcare industry could learn from Lyft and Airbnb

Stop to consider the people you care about most. Some are no doubt only alive today because of advances in science and technology. Putting aside the the fact that many of us have been saved by vaccines, I think of my daughter, who has Type 1 Diabetes, saved by artificial insulin; I think of my father, who recently had an abdominal infection, saved by antibiotics; I think of my friend who nearly died in childbirth because of internal bleeding, saved by surgery. All of them—as well as myself, saved by diagnosis, surgery, and radiation treatment for cancer over 20 years ago—would have been dead 100 years ago. advertisement advertisement Today, the average life expectancy in the U.S. has risen to nearly 79 (despite falling behind the rest of the developed world). But even with the additional years of life that so many of us enjoy due to advances in medicine, trust in the healthcare system is in marked decline. In 1966, when life expectancy in the United States was 70 years, nearly three-quarters of Americans said they had great confidence in medical providers, but by 2012 this number had fallen to just one-third of Americans—even though we had gained another… Read full this story

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